Privacy and data use
Privacy Policy
Effective date: September 3, 2026
BYTE Software Services ("BYTE," "we," "us," or "our") operates ByteShopFloor.com and related BYTE lead forms. This policy explains what information we collect, why we use it, when we share it, and the choices available to you.
Information we collect
Information you provide
When you request a demo, submit a Google-hosted lead form, contact us, or otherwise communicate with BYTE, we may collect your name, work email address, phone number, company, job information, evaluation timeline, solutions of interest, manufacturing goals or pain points, and any other information you choose to provide.
Information collected automatically
When you use the site, we and our service providers may collect technical and usage information such as your IP address, browser and device type, referring page, pages viewed, approximate location derived from IP address, and interactions with the site or our advertising. We may use cookies and similar technologies for essential site functions, security, analytics, and advertising measurement.
How we use information
We use information to:
- respond to demo requests and other inquiries;
- understand your manufacturing operation, evaluate fit, and tailor product demonstrations;
- provide requested information about BYTE products, implementation, integrations, and support;
- operate, secure, troubleshoot, and improve our website and services;
- measure advertising and website performance; and
- comply with law, enforce our rights, and prevent fraud or misuse.
BYTE does not sell personal information.
Retention and security
We retain information only as long as reasonably necessary to respond to your request, manage a business relationship, improve and secure our services, meet legal obligations, and resolve disputes. Retention may vary by the type of information and the purpose for which it was collected.
We use reasonable administrative, technical, and organizational safeguards designed to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your choices and privacy requests
You may ask us to access, correct, or delete information you have provided, or to stop contacting you, subject to applicable law and legitimate business or legal requirements. You may also opt out of future marketing communications by using the unsubscribe method provided in the message or by contacting us.
This business-to-business site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Other sites and policy changes
This policy applies to ByteShopFloor.com and BYTE lead forms associated with it. Links to third-party websites and services are governed by their own privacy notices.
We may update this policy to reflect changes in our services, practices, or legal obligations. We will post the revised policy here and update the effective date.
Contact us
For privacy questions or requests, email ben.gause@byteshopfloor.com or use our Request a Demo page.